PRIVACY POLICY 

The following privacy policy, pursuant to art. 13 of the European Regulation 2016/679 “General Data Protection Regulation” – describes the procedures for collecting and using personal data through the Company’s websiteaimed at users and users of the related services.  

Visiting our site may involve requesting data, including personal data. In this statement we define the personal information that the company collects during your visit to our website and the ways in which this data is managed. 

Normally, access to Spina Group’s website does not request the user personal information. 

However, the visit to some sections of Spina Group’s website may require the reporting of data by the user, in order to improve the quality of the site on the one side and to be able to contact the user at a later time on the other. Any personal data provided is treated confidentially, stored and processed for the exclusive purpose of maintaining the relationship between the customer and Spina Group. 

 

About users’ personal data 

We will collect personal data about website visits, including traffic data, location data and contact forms, as well as other communication data. Collecting this personal information will make the visit to the website easier in the future, as we will be able to suggest relevant content based on the location from which you access the site. 

  • We will collect all information provided by users when sending contact forms (for example “Contacts”, “Download Area” or “Work with us”) and in particular name, surname, e-mail address, Tax Code, telephone number, province, date of birth, VAT number, company name. Providing personal information through our contact forms is not a legal or contractual requirement; however, note that the fields marked with an asterisk (*) are mandatory fields, as we need this information to fulfill or respond to your request. Other information or personal information is shared when filling in the contact forms at the user’s discretion. If you contact us, we will keep track of this correspondence. 
  • We use personal data for direct marketing via e-mail, if this option has been accepted in the relevant contact form. You can decide not to receive marketing communications at any time. 
  • We can also save cookies, as described in more detail in the Cookie Policy. 

 

How we use personal data 

Personal data will be collected and processed by us for the following purposes 

  • to adapt content and resources to user preferences 
  • to respond to your requests or questions via email or telephone;  
  • to send other information and communications via email that may be of interest to you 
  • to create, publish and improve the most relevant content for users;  
  • to ensure that the content provided through the site is presented in the most effective way for users based on their device;  
  • to further develop and improve the site and the systems to better serve the user. 

The use of your data described above is permitted by the applicable law regarding the protection of personal data, as:  

  • necessary for our legitimate interests in pursuing the aforementioned purposes; these interests in any case do not conflict with the users’ right to privacy; 
  • in some cases, necessary to fulfill our legal or regulatory responsibilities, for example in the event of communication to the authorities, governmental or regulatory bodies; 
  • in some cases, necessary for the performance of an action of public interest and, when we use particular categories of personal data, necessary to start, carry out or defend ourselves in legal actions, or when the processing concerns personal information that is clearly in the public domain; 
  • in limited circumstances, with the consent given from time to time by the user, such as when you accept to receive news and marketing communications via e-mail. 

 We will keep your information for the period necessary to fulfill our legal or regulatory obligations. The period of storage of personal data depends on the purpose for which the data is processed and on the tools with which such personal data are processed. It is not possible to indicate the retention period in a reasonably understandable manner in this Statement. We will retain the personal data given by consent by the user for the time (s) necessary for its purpose, (ii) necessary to perform the business relationship with the user, (iii) accepted by the user and/or (iv) required by applicable laws. 

Sharing personal data with third parties  

To facilitate efficient use of information and to provide users with content and/or resources, the information could be disclosed to third parties. Howeversuch disclosure will only occur in the following circumstances 

  • to suppliers, contractors and agents: from time to time we may involve or use other companies and individuals to perform certain functions on our behalfsuch as hosting and/or maintenance of website content or the provision of certain functions contained therein, or the provision of marketing services. Recipients will have access to personal information only to the extent required by the performance of their duties, and will not be able to use them for other purposes. The recipients will be bound by contractual confidentiality obligations 
  • to governmental or judicial authorities if we determine, in our sole discretionthat we are legally required to do so. 

IP addresses and cookies 

We collect information about the deviceincluding (where available) the IP addressoperating system and browser version, for system administrationThis are statistical data on the actions and browsing behavior of our users, which do not identify the person 

For the same reasonwe can obtain information on the use that users make of the internet in general, using a cookie file that is stored in the device. Cookies help us improve the site and provide better, more targeted content. For more information on the use we make of cookies on the site, see our Cookie Policy.  

Currently, cookies are used by Spina only if technically necessary or if required for the Web user, for example to carry out authentications with protected websites. In these cases the information to the users happens explicitly. Cookies are small files that are temporarily stored on the hard drive. The information stored in cookies is used, for example, to facilitate navigation and, in certain cases, to increase the intuitiveness of a website. Most browsers are now pre-configured to automatically accept cookies. Howeveryou can set your browser to reject them or to view cookie notifications received 

If you share your device with other people, it is advisable not to select the “remember data” option when the site suggests to do it. 

 

Where personal information is stored and processed. 

As explained in the previous paragraph “Sharing with third parties”, we share personal data with: 

Suppliers, contractors or third-party agents: when we use suppliers, contractors or third-party agents, personal information remains under our control and we have systems in place to ensure that personal information is adequately protected. 

We are committed to taking all measures reasonably necessary to ensure that personal data is processed securely and in accordance with this Policy. 

 

Do we transfer data outside the European Union? 

Your personal data may be transferred and processed in one or more countries within or outside the European Union. We will transfer data outside the EU only to countries that the European Commission believes offer an adequate level of protection, or where our Group has implemented appropriate safeguards to preserve the confidentiality of such information. 

 

Data security 

Although we will do everything possible to protect personal information, we inform you that the transfer of information via the internet is not completely secure and we cannot guarantee the security of personal data transmitted to the website or to third parties; for this reason, any transmission of data takes place at the user’s risk. We will apply rigorous operating procedures and technical and organizational security measures to prevent any unauthorized access, modification, deletion or transmission of such personal data. 

User rights. How you can access, correct and delete personal data 

Under the applicable law on the protection of personal data, the user has the right to: 

  • access and obtain a copy of your personal data: you have the right to request confirmation that we are dealing with any of your personal data. In this case, the user can have access to their personal data and some information on how they are treated. In some cases, it may require us to provide an electronic copy of your data; 
  • right to rectify personal data: if the user is able to prove the incorrectness of personal data in our possession concerning him, the user has the possibility to request the updating or correction of such data; 
  • right to oblivion/deletion of data: in certain circumstances, the user has the right to have their personal data deleted. The request can be presented at any time; Spina Group will assess whether it can be granted. However, this right is subject to legal rights or obligations that could force us to retain the data. For situations in which, in compliance with the law, it is established that the request for cancellation of personal data must be granted, Spina Group will proceed without delay.

To exercise their rights, the user can write to us at the following email addressprivacy@spinagroup.com. 

To the extent that the processing of personal data is based on your consentyou also have the right to withdraw consent at any time. Withdrawal of consent does not affect the legitimacy of any treatment based on consent given prior to such withdrawal 

It is also possible to file a complaint regarding the processing of personal data with the local Data Protection Authority. 

 

Marketing communications 

We will send marketing communications via e-mail only if the user has consented to this operation. 

Normally the forms we use to collect personal data contain a box to select in case you wish to receive marketing communications. When we send marketing communications by e-mail, we may decide not to receive further communications by clicking on “unsubscribe” or on the renounce function in the email. Furthermore, it is possible to exercise the right of withdrawal at any time by contacting us at the email address: privacy@spinagroup.com and providing the following information: name, email address, telephone number and marketing communications that you no longer wish to receive. 

 

What do we trace?  

We do not use intrusive cookies on sites to collect personal information. We use standard third-party cookies, such as Google Analytics, to monitor online behavior and obtain statistical information at the aggregate level in the following ways: we record the number of visits to the site, where each visitor arrives (ie which website he visited before arriving on ours) and where he will go next (ie the site he visits after ours), the geolocation and his behavior during navigation on our site; a cookie is stored on your device, connected to your IP address, for no more than two (2) years. Cookies are small text files that the browser stores in your device. This allows us to detect if you come back to the site. 

 

How to manage cookies 

Our systems will send cookies every time the site is accessed unless the user’s browser is set in order to refuse cookies. 

 

You can refuse cookies by activating the browser setting allowing you to refuse the saving of cookies. This will delete all data from the cookie. However, if you select this setting, it may be impossible to access some parts of the site or use certain features. 

 

Third-party cookies 

While browsing the site, you may also notice third-party content. We can also offer a greater commitment to users, sharing information with others on social networks such as Facebook, Twitter, LinkedIn and google +. These contents are added so that you can keep up to date with carefully selected information that may be of interest to you; however, this may imply that these third-party providers save additional cookies on the device, over which we have no control. Consequently, it is advisable to consult the websites of these third parties and their privacy policy for further information on their cookies and how to manage them. 

 

Cookies used on the website 

The site may contain links to third-party websites. If you follow a link to any of these third-party sites, please note that these sites have their own privacy and cookie information; therefore, we do not assume responsibility for such information. Please review these notices before sending personal data to these third-party websites. 

Changes to this Cookie Policy  

The terms of this Policy may change from time to time. We will publish any substantial changes to this Cookie Policy by communicating on this website or by contacting the user through other channels.  

 

Contacts 

Questions, comments and requests relating to this Privacy Policy are welcome and should be addressed to Spina Group Srl, at the following email address: privacy@spinagroup.com  

It is possible to request a copy of the mechanisms relating to a specific transfer of personal information by contacting privacy@spinagroup.com  

SPINA GROUP S.r.l. (“Spina Group”, “we” or “us”) undertakes to provide you with the best online experience while visiting this website (the “site”). To this end, we use our own and standard third-party cookies to obtain data about the online behavior of visitors to the site and we also record the frequency of visits. The information collected is anonymous and does not identify you as a person, unless you provide us with your data by filling in a form or through another feature on the site. If Spina Group collects personal data, this collection is regulated by our Privacy Policy, available for consultation above.